Mandel Communications Internship Offer: vBlueprint™ Tutorial Development Project

Mandel Communications Internship Offer:
vBlueprint™ Tutorial Development Project

Background
Since 1983 Mandel Communications has been training and coaching business professionals to become expert communicators inside and outside their organization.

In the business world people are engaged in crucial, high stakes interactions everyday:
• Pivotal conversations with executives
• One-shot presentations to key decision makers and influencers
• Sensitive, high level sales calls when major decisions hang in the balance
• Building new trusted advisor relationships and re-building relationships when things go wrong

Too often, when everything is on the line, the best ideas lose because they are poorly communicated. That is an extraordinarily costly fact -- for the individuals involved and for an entire organization. Mandel Communications helps clients become profoundly successful at capitalizing on these high-leverage opportunities.

We don’t teach "about it." We train and coach people so they can be experts at "doing it." Our goal is always behavior change that is sustainable over time.

For additional information: www.mandelcom.com

Internship offer
Mandel Communications is offering an internship opportunity for a student to develop an on-line tutorial for a new virtual learning tool that is currently being launched into the marketplace. Please see a description of the project below.

The student would work closely with a senior Mandel executive who works from her home office in Oakland.

This project
Mandel teaches a methodology for crafting clear concise messages and organizing content for meetings and presentations that frequently becomes the default communications model across our client companies. The model is call the Mandel Blueprint©.

An internet-based version of the model is currently being launched and sold to Mandel clients as a virtual reinforcement tool to promote sustained usage of the methodology. The tool has been built in Adobe Flash and is hosted by an external company that also manages the user licenses.

The process for training new users has been via on-line meetings with a trainer – about an hour process. This is not scalable over time. An on-line tutorial is needed for new users and as a reference source.

The goal is to complete this project by December 31, 2009.
The tutorial format is yet undetermined. It could be as simple as PowerPoint slides with screen shots and added text – or something slick and exciting using current freeware or lower budget production technology. An audio instruction option may also prove to be ideal.

The content is already outlined in a Help file for the tool and notes from the synchronous training that has been conducted.

Proposed project steps:
1. Define the project goals
2. Research: locate and review existing demo and tutorial options, and latest technology options
3. Scope and define the deliverables
4. Create a project plan
5. Create the tutorial
6. Test with users
7. Refine

Qualifications
• Excitement about the opportunity to create something that will be used globally
• Enrolled as a student at SFSU.
• The ability to both work independently and take direction
• The ability to understand and think from the user’s perspective and needs
• At least a basic knowledge of PowerPoint – more is better
• A good design sense would be ideal
• The ability to write clear, simple, concise instructions

Credit Potential
If you are interested in the possibility of receiving unit credits for this internship, please contact your advisor.

To discuss this opportunity please contact:
Shelli Fried
Principal and Executive Director
Mandel Communications
510-530-7600 office
sfried@mandelcom.com

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